Infrastructure & Operations
Server platforms, Linux and Windows environments, DNS, SSL, Nginx, PHP-FPM, Microsoft 365, Azure, endpoint administration, backup strategy, and secure hosting.
IT Leadership • Cloud • Accessibility • Digital Solutions
Reza Setayesch
IT Infrastructure, Cloud, and Accessibility Technology Leader
I build reliable technology foundations, practical digital solutions, and accessible software experiences that help people and organizations move forward with confidence.
Professional Profile
I am an IT professional, infrastructure specialist, technology leader, and software builder with more than 25 years of experience across enterprise support, systems administration, cloud services, cybersecurity, managed services, automation, web development, and accessibility technology.
My career has connected hands-on technical execution with leadership, business strategy, service delivery, and real-world problem solving. I have worked with Windows Server, Linux, Microsoft 365, Azure, networking, endpoint support, IT service management, scripting, web platforms, and modern digital transformation projects.
I also build and manage technology ventures, including Sasha Digital Solution, accessibility-focused software projects such as TypingTrail, and future creative commerce projects connected to custom products and digital branding.
Technology Leadership
IT team leadership, service delivery, vendor coordination, project planning, SLA improvement, documentation, budgeting, and practical technology decision-making.
Accessibility Technology
Assistive technology, screen reader workflows, inclusive software design, accessible training concepts, and tools built for blind and visually impaired users.
Software & Automation
Practical development with C#, JavaScript, PHP, HTML, CSS, SQL, PowerShell, automation workflows, contact forms, licensing concepts, and business process improvement.
Digital Work & Ventures
Sasha Digital Solution
My technology business focused on managed IT services, cloud strategy, secure hosting, website solutions, Microsoft 365 support, and practical digital transformation for small businesses and organizations.
Visit SashaDS.comTypingTrail
An accessibility-focused typing tutor concept designed around narration, keyboard access, structured lessons, real-time feedback, and independent learning for blind and visually impaired users.
Visit TypingTrail.comSashaCrafts
A creative project focused on custom woodworking, laser engraving, personalized gifts, and handcrafted product ideas. This project is part of my broader interest in combining technology, creativity, and small business.
Visit SashaCrafts.comMedia, Writing & Community
I continue to explore professional storytelling through LinkedIn, future YouTube content, podcast-style discussions, and practical technology education for business owners, professionals, and accessibility communities.
Experience
My professional experience spans enterprise IT operations, infrastructure management, technology advisory, field services, help desk leadership, software development, cloud platforms, accessibility support, and entrepreneurship. I bring a practical leadership style built on accountability, documentation, problem-solving, and long-term systems thinking.
Enterprise IT & Infrastructure Leadership
I have supported and managed technology environments involving Windows Server, Linux, Active Directory, Microsoft 365, Azure, networking, VPN, backup planning, endpoint support, security baselines, and server operations. My work focuses on keeping systems stable, secure, documented, and aligned with business needs.
Technology Advisory & Business Alignment
My background includes technology advisory work with business leaders, finance teams, vendors, and internal IT groups. I have helped evaluate technology needs, plan projects, coordinate delivery, improve operations, and translate technical requirements into business decisions.
Help Desk, Field Support & Service Delivery
I have managed support teams, field technicians, ticket queues, SLA improvement efforts, asset management workflows, hardware support, end-user training, and multi-site service operations. I understand the importance of fast response, clear escalation, and consistent service quality.
Cloud, Microsoft 365 & Modern Workplace
My work includes Microsoft 365 administration, Azure services, identity concepts, endpoint management, cloud migration planning, email systems, collaboration tools, and modern workplace support. I focus on practical deployments that users can actually understand and maintain.
Linux, Web Hosting & Secure Server Builds
I work with Linux servers, Debian-based hosting environments, Nginx, PHP-FPM, SSL certificates, DNS configuration, firewall rules, Fail2ban, VPS management, and secure website deployment. I value clean server architecture, minimal bloat, and reliable operations.
Software, Automation & Practical Development
I develop practical technology solutions using C#, JavaScript, PHP, HTML, CSS, SQL, PowerShell, and automation platforms. My projects include websites, contact workflows, licensing concepts, reporting tools, business process automation, and accessibility-focused software.
Accessibility Technology & Inclusive Design
Accessibility is a major part of my mission. I have worked with assistive technology, screen reader workflows, accessible training needs, and software concepts designed for blind and visually impaired users. My goal is to build tools that are practical, usable, and respectful of real user needs.
Entrepreneurship & Digital Projects
Through Sasha Digital Solution and related projects, I continue building technology services, software concepts, websites, automation workflows, Shopify-based commerce ideas, and digital platforms that connect technical expertise with business value.
Selected Strengths
- IT infrastructure planning, troubleshooting, modernization, and documentation
- Microsoft 365, Azure, Windows Server, Active Directory, and endpoint administration
- Linux server administration, Nginx, PHP-FPM, DNS, SSL, and secure VPS hosting
- Help desk leadership, field support operations, SLA improvement, and service delivery
- Automation, scripting, reporting, and workflow development
- Accessibility technology, screen reader workflows, and inclusive software design
- Vendor coordination, technology budgeting, project execution, and business communication
Certifications & Professional Development
Microsoft, Cloud & Modern Workplace
Azure administration, Microsoft 365 administration, identity management, endpoint support, cloud service models, collaboration platforms, and modern workplace technologies.
Network, Security & Infrastructure
Cisco Meraki, firewall administration, VPN concepts, server administration, backup strategy, disaster recovery, infrastructure security, and secure systems operations.
OEM Hardware & Enterprise Device Support
Dell, HP, Lenovo, endpoint hardware support, imaging, printing systems, warranty workflows, field service procedures, device lifecycle support, and enterprise hardware operations.
IT Service Management & Leadership
ITIL practices, ServiceNow workflows, help desk leadership, SLA improvement, team management, vendor coordination, service delivery, documentation, and project execution.
Development, Automation & Web Technologies
Web development, Linux-based hosting, PHP, JavaScript, SQL, PowerShell, automation workflows, custom forms, API integrations, and practical business software concepts.
Contact
Use this form for professional inquiries, collaboration opportunities, technology discussions, accessibility projects, or resume requests.
I review messages personally and respond when there is a clear professional fit.